* Beware of scammers posting fake support numbers here. Unfortunately, that proved to be a problem for mobile device users, because the Conversation History folder is typically not replicated to mobile devices. (point 3 of Verify that your conversation history is being saved) Prior to the release of Skype for Business Server 2015, conversation histories were stored exclusively in the Conversation History folder, written by the Skype for Business rich client. It will only be cleared for you and not for the other. Note: Clearing a conversation clears your copy of messages in a conversation. Select Confirm to clear the conversation. On desktop: Right-click the group chat, then select Clear conversation. The difference is that the button (which can be found in Skype for Business client 'options'> 'Personal')ДЄbout saving the conversation in вЂConversation HistoryвЂ™ folder is missing or dimmed. Prior to the release of Skype for Business Server, conversation histories were stored exclusively in the Conversation History folder, written by the Skype for Business rich client. To clear the chat: On mobile : Tap and hold the group chat, then select Clear conversation. This is a feature integrated betweenДЇor the users who are not using Outlook for their Office 365 account but only Skype for Business, the conversation will be stilled saved on server side. Your Skype for Business conversation history is stored in the Outlook Conversation folder. Please be noted that Skype for Business conversation history will be saved in the вЂњConversation HistoryвЂ™ folder of the Outlook client by default if you are using both Skype for Business and Outlook for your Office 365 account.

Skype for business conversation history